iphone handler 1.0.91

Hi all, I'm trying the iphone handler on a 3.1.2 with the 2 appl available on Google Play (DS HelpDesk and MegaTicket) but I'm getting errors like: on phone No access to 'iPhoneObject'! and on error_log ERROR: OTRS-iPhoneHandle-10 Perl: 5.10.1 OS: linux Time: Mon Mar 12 12:29:52 2012 Message: No access to 'iPhoneObject'! Traceback (8719): Module: Core::Dispatch (unknown version) Line: 202 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_json_2epl::handler (unknown version) Line: 61 Module: (eval) (v1.18) Line: 204 Module: ModPerl::RegistryCooker::run (v1.18) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.18) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 beeing the first time I'm trying to use this module I would just like to know if it's a my error or it is not yet usable with this apps (if anyone knows this) or else. Thank you in advance. Marco Vannini

Hi Marco. For security reasons the access of the iPhone App to the system has been restricted, implementing a Whitelist, the iPhoneObject was not in the Whitelist, because the iPhoneApp uses the CustomObject instead. Since the access iPhoneObject does not really represents a security issue I add it to the Whitelist. ((enjoy)) Carlos Rodríguez On Mar 12, 2012, at 5:32 AM, Marco Vannini wrote:
Hi all,
I'm trying the iphone handler on a 3.1.2 with the 2 appl available on Google Play (DS HelpDesk and MegaTicket) but I'm getting errors like:
on phone
No access to 'iPhoneObject'!
and on error_log
ERROR: OTRS-iPhoneHandle-10 Perl: 5.10.1 OS: linux Time: Mon Mar 12 12:29:52 2012
Message: No access to 'iPhoneObject'!
Traceback (8719): Module: Core::Dispatch (unknown version) Line: 202 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_json_2epl::handler (unknown version) Line: 61 Module: (eval) (v1.18) Line: 204 Module: ModPerl::RegistryCooker::run (v1.18) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.18) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
beeing the first time I'm trying to use this module I would just like to know if it's a my error or it is not yet usable with this apps (if anyone knows this) or else.
Thank you in advance.
Marco Vannini --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Thank you ! (also read #8312 and thank you again).
2012/3/13 Carlos Rodríguez
Hi Marco.
For security reasons the access of the iPhone App to the system has been restricted, implementing a Whitelist, the iPhoneObject was not in the Whitelist, because the iPhoneApp uses the CustomObject instead.
Since the access iPhoneObject does not really represents a security issue I add it to the Whitelist.
((enjoy))
Carlos Rodríguez
On Mar 12, 2012, at 5:32 AM, Marco Vannini wrote:
Hi all,
I'm trying the iphone handler on a 3.1.2 with the 2 appl available on Google Play (DS HelpDesk and MegaTicket) but I'm getting errors like:
on phone
No access to 'iPhoneObject'!
and on error_log
ERROR: OTRS-iPhoneHandle-10 Perl: 5.10.1 OS: linux Time: Mon Mar 12 12:29:52 2012
Message: No access to 'iPhoneObject'!
Traceback (8719): Module: Core::Dispatch (unknown version) Line: 202 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_json_2epl::handler (unknown version) Line: 61 Module: (eval) (v1.18) Line: 204 Module: ModPerl::RegistryCooker::run (v1.18) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.18) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
beeing the first time I'm trying to use this module I would just like to know if it's a my error or it is not yet usable with this apps (if anyone knows this) or else.
Thank you in advance.
Marco Vannini --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (2)
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Carlos Rodríguez
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Marco Vannini