Hi! We are sending mails via otrs-postfix and a mail relay. Unfortunately the mail relay is down sometimes. Can I configure otrs and/or postfix to notify me via otrs that an email could not be delivered? lg
On Thu, 12 May 2005, martin hochreiter wrote: This is almost certainly a question to be asked on a forum relevant to postfix and/or your OS rather than OTRS. You ARE injecting to the mail queue of the machine on which OTRS is running, right? Or are you trying to get OTRS to speak SMTP directly to another mailhost? -D
Hi!
We are sending mails via otrs-postfix and a mail relay. Unfortunately the mail relay is down sometimes. Can I configure otrs and/or postfix to notify me via otrs that an email could not be delivered?
lg _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
-- "I am a professional drinker, and I know that that was NOT Jose Cuervo!" "Well, what was it then?" "I think it was some mixture of Rubbing Alcohol, and Desenex(TM) Foot Powder, because my feet feel okay, and my back doesn't hurt, but my stomach is killing me!" -Dan Mahoney, Costa Rica, August 12th, 1994 --------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
Dan Mahoney, System Admin schrieb:
On Thu, 12 May 2005, martin hochreiter wrote:
This is almost certainly a question to be asked on a forum relevant to postfix and/or your OS rather than OTRS. You ARE injecting to the mail queue of the machine on which OTRS is running, right? Or are you trying to get OTRS to speak SMTP directly to another mailhost?
-D
Hi Dan! Yes it's a standard Suse Linux 9.2, that means OTRS is handing over the mail to postfix and postfix trys to submit the mail to the mailrelayer. For the submitting issue you are right, that would be a topic for a postfix forum, but the only useful warning in case of no mail relayer would be a notification within otrs ... lg
On Thu, 12 May 2005, martin hochreiter wrote: I know sendmail can warn you if more than 4 hours go by, I'm sure postfix has a similar function. You might need some special rules to make sure the "warning" email gets handled right, tho, and be careful what return address it goes out with. -Dan
Dan Mahoney, System Admin schrieb:
On Thu, 12 May 2005, martin hochreiter wrote:
This is almost certainly a question to be asked on a forum relevant to postfix and/or your OS rather than OTRS. You ARE injecting to the mail queue of the machine on which OTRS is running, right? Or are you trying to get OTRS to speak SMTP directly to another mailhost?
-D
Hi Dan!
Yes it's a standard Suse Linux 9.2, that means OTRS is handing over the mail to postfix and postfix trys to submit the mail to the mailrelayer. For the submitting issue you are right, that would be a topic for a postfix forum, but the only useful warning in case of no mail relayer would be a notification within otrs ...
lg _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
-- "When I'm lost, and confused, and trying to make a U-turn, nothing annoys me more than someone telling me to watch out for the tombstone!" "How often does that happen, Fab?" -David Feld & Tom Fabry, sometime in High School. --------Dan Mahoney-------- Techie, Sysadmin, WebGeek Gushi on efnet/undernet IRC ICQ: 13735144 AIM: LarpGM Site: http://www.gushi.org ---------------------------
Hi! On Do, Mai 12, 2005 at 08:51:24 -0400, Dan Mahoney, System Admin wrote:
On Thu, 12 May 2005, martin hochreiter wrote:
I know sendmail can warn you if more than 4 hours go by, I'm sure postfix has a similar function.
Yes. See the option delay_warning_time If you set this to 4h for example, you'll get a warning for a delayed mail after 4 hours: delay_warning_time = 4h
You might need some special rules to make sure the "warning" email gets handled right, tho, and be careful what return address it goes out with.
ACK. Regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
participants (3)
-
Christian Schoepplein -
Dan Mahoney, System Admin -
martin hochreiter