Perhaps they could think of linking it with a free package like VisualStats? www.visualstats.org

From: "Robert Kehl" Reply-To: "User questions and discussions about OTRS." To: "User questions and discussions about OTRS." Subject: Re: [otrs] An answer: statistics Date: Mon, 3 May 2004 14:03:27 +0200

On Friday, April 16, 2004 11:31 AM Peter Didenko wrote:

...

Is there any ready to use statistics packages available from OTRS team or from any other developers/OTRS users? I believe, this is very actual question, but I found no any information on this.

At current we do not provide extensive reporting nor rich statistical functions. There is a group of members of this mailing list working on more precise capabilities.

Regards,

Robert Kehl

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