All of a Sudden Customer cannot log tickets

Hi All of a sudden my customers are unable to log tickets through the customer interface. After selecting ticket type the other fields are not populated as is the norm. I think someone could have messed things up though I do not know where or how. My config.pm seem just fine. Please help. Mothusi Makati The contents of this communication, which may contain one or more attachments, is strictly confidential and legally privileged, and is intended for the use of the named recipient(s). Any review, retransmission, dissemination, copying, disclosure or other use of, or taking an action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you have received this message in error, please notify the sender immediately by return email and delete/destroy the message. Any views expressed in this e-mail are those of the individual sender and no liability will attach to Orange Botswana (Pty) Ltd. Please note that the recipient must scan this email and any attached files for viruses and the like.
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Mothusi MAKATI