OTRS 3.1: Making dynamic fields visible in Search.

Hi to all How can I make dynamics fields visible by default in search (Ticket -> Frontend::Agent::Ticket::ViewSearch)? I try defined key and value into Ticket::Frontend::AgentTicketSearch###Defaults###DynamicField the field wasn't visible until I add it manual. Thanks in advance Aleš

you shoukld navigate in all the view (viewticketphone, viewcompose ...
else [i'm inventing becouse I'm not in front at my otrs :D ) in sysconfig
and enabled in the ones you need them
On Sat, May 5, 2012 at 3:07 PM, pipy
Hi to all
How can I make dynamics fields visible by default in search (Ticket -> Frontend::Agent::Ticket::**ViewSearch)?
I try defined key and value into Ticket::Frontend::** AgentTicketSearch###Defaults##**#DynamicField the field wasn't visible until I add it manual.
Thanks in advance
Aleš
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Tnx Marco but this doesn't help. By the way I'm using OTRS 3.1.4. Ales(. Dne 05. 05. 2012 17:07, pis(e Marco Vannini:
you shoukld navigate in all the view (viewticketphone, viewcompose ... else [i'm inventing becouse I'm not in front at my otrs :D ) in sysconfig and enabled in the ones you need them
On Sat, May 5, 2012 at 3:07 PM, pipy
mailto:pipy007@gmail.com> wrote: Hi to all
How can I make dynamics fields visible by default in search (Ticket -> Frontend::Agent::Ticket::ViewSearch)?
I try defined key and value into Ticket::Frontend::AgentTicketSearch###Defaults###DynamicField the field wasn't visible until I add it manual.
Thanks in advance
Ales(
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participants (2)
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Marco Vannini
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pipy