Hi, You can find the the notification template for this one in Admin SysConfig searching for Frontend::Customer And then look for CustomerPanelBodyNewAccount: Bastien, 2009/9/24, Anderson, Ken :

Using the customer-facing website (via Customer.pl), I created a new customer user.  The new customer user was sent the following email. (I’ve replaced actual data with stuff in [] tags.) I’d like to change the text of this email, but I can’t figure out where to do so in the admin app.  Does anyone know? Thanks, –Ken Subject: New OTRS Account! Hi [firstname], you or someone impersonating you has created a new OTRS account for you (Christine Twist). Login: [firstname.lastname>@oasolutions.ca] Password: <password> http://[myserver.company.ca]/otrs/customer.pl Your OTRS Notification Master Ken Anderson Senior Systems Consultant OA Solutions Victoria*Vancouver*Edmonton tel. (250) 385-4333 x219 fax. (250) 483-3380 ken.anderson@oasolutions.ca www.oasolutions.ca

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/