Hi Sven, On Sun, Mar 09, 2003 at 11:54:40AM +0100, Wily E. Coyote wrote:

as i try to update my otrs-version BETA8 to version1 with rpm -Uhv otrs-1.0.1-01.i386.rpm i get the following message file /etc/init.d/otrs from install of otrs-1.0.1-01 conflicts with file from package otrs-7.3-0.5-BETA8

whats happen and what can i do in this case?

The package name "otrs-7.3" is a mistake in the 0.5 series. :-/ Remove the old package (rpm -e otrs-7.3) and install the new (rpm -i otrs-1.0.1-01.i386.rpm). PS: Read UPGRADING for upgrading.

thanks sven

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 4:37pm up 21 days, 2:59, 6 users, load average: 0.04, 0.16, 0.18