Hi Folks, I'm trying to change the default sort of the TicketOverview page. Currently it's by ticket age, oldest first, and I'd like to change it to ticket age, newest first. The URL is index.pl?Action=AgentStatusView, so I took a look at the AgentStatusView.pm module, and saw this line: $Self->{Order} = $Self->{ParamObject}->GetParam(Param => 'Order') || 'Up'; Thinking "Aha, I've found it", I changed it to $Self->{Order} = $Self->{ParamObject}->GetParam(Param => 'Order') || 'Down'; I then went to the page again, but it seems like it's still ordering it the oldest first. I tried restarting Apache, but still the same. Is there something else I need to do, or am I completely on the wrong track? Thanks, Tom -- Tom Haddon Systems Engineer 198 High Holborn London, WC1V 7BD T +44 (0) 20 7959 0630 www.scansafe.com ScanSafe - Pure Internet