
14 Oct
2003
14 Oct
'03
4:18 p.m.
My sys admin has set up OTRS on our system and I am "playing" with it to test it out. I have 2 questions about the system that I can not figure out. 1) How do I delete users? I have created a User and two Customer Users and have found no way of removing them from the system. 2) How do I log in as a Customer User? I created two Customer Users and gave them each a user name, first and last name, login, password, e-mail and customerid. When I try to log in, it tells me "Login failed! Your username or password was entered incorrectly." I'm pretty sure I'm typing it correctly. Tony Law Technical Coordinator law@omaha.org Careerlink.com, the easiest way to find the right candidate
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Tony Law