thanks, but this didnt help. i went to Config Options: Ticket -> Core::LinkObject and made it look like this (FAQ was added to the list): LinkObjects => Ticket FAQ then i updated lines 129-149 in $HOME/otrs/Kernel/Output/HTML/Standard/AgentFAQ.dtl, but it still tells me the module is not registered. how do you register a module? Mike Conigliaro ProActive Technologies conigliaro@getproactivenow.com 203.239.0440 ext:317 www.getproactivenow.com shawn.beasley@dlh.de wrote:

http://www.mail-archive.com/otrs@otrs.org/msg12344.html

...

-----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von mike conigliaro Gesendet: Montag, 27. November 2006 23:10 An: User questions and discussions about OTRS.org Betreff: [otrs] Module Kernel::Modules::FAQ not registered inKernel/Config.pm!

i just did a fresh install of otrs 2.1.3, and im getting this error when i click on the "FAQ" link when replying to a ticket. does anyone know whats going on?

ERROR: OTRS-CGI-10 Perl: 5.8.4 OS: linux Time: Mon Nov 27 17:08:19 2006

Message: Module Kernel::Modules::FAQ not registered in Kernel/Config.pm!

Traceback (13986): Module: Kernel::System::Web::InterfaceAgent::Run (v1.17) Line: 555 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47

-- Mike Conigliaro ProActive Technologies conigliaro@getproactivenow.com 203.239.0440 ext:317 www.getproactivenow.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/

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