Hi, HTTPBasicAuth means you delegate the authentification to your web server. So you still need to configure an authentification backend. With Apache, you can use a lot of the auth modules. If you want some kind of SSO (single sign on), try configuring mod_ntlm. See an example there : http://drupal.org/node/44718 2007/12/14, Дмитрий Журавлёв :

Hi all.

My problem is to make customers authentication without any typing logins and passwords.

First : I have AD on win2003 server (domain controller) (IP i.e. 192.168.167.254)

Second: Another computer with OTRS installed (in the same network, but not in domain), (IP i.e. 192.168.167.200)

Third: Customer's computer, which is in the same domain (IP i.e. 192.168.167.201)

All computers are under Windows XP, except domain controller.

I could establish customers' connection to OTRS database, typing domain username and password in customer.pl site. (So, LDAP authentication is working properly).

But when I try to follow admin's manual to setup OTRS HTTPBasicAuth, I always get the same error: [Notice][Kernel::System::CustomerAuth::HTTPBasicAuth::Auth] User: No $ENV{REMOTE_USER} !(REMOTE_ADDR: 192.168.167.201).

Is it possible to make such kind of connection to OTRS? I'd be very pleased, if someone could show me the working example of this task.

Thanks.

Dmitry Z.

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