That was a super tip, thanks. Did you see my question about working hours increments? Do you have an Idea how to decrease the increments from 1 hour to 15 minutes? Vielen Dank,   Shawn Beasley Support - IT LPID LPI000077664 VERIFICATION NUMBER 3vk4xshbx6   Cargo Future Communications GmbH Geb. 1335 55483 Hahn-Flughafen   Tel.    +49 6543 983 113 Fax    +49 6543 983 119 Mobil: +49 151 12 12 8934 Email: shawn.beasley@dlh.de Web:  http://www.cfc-callcenter.de -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Volker.Lipper@de.mecglobal.com Gesendet: Montag, 20. März 2006 14:46 An: User questions and discussions about OTRS.org Betreff: Re: [otrs] Mailer Search how do you search where? have you tried this: The Mail Archive (http://www.mail-archive.com/)  # announce list  # dev list  # i18n list  # users list  # german users list [...] http://www.mail-archive.com/announce%40otrs.org/ http://www.mail-archive.com/dev%40otrs.org/ http://www.mail-archive.com/i18n%40otrs.org/ http://www.mail-archive.com/otrs%40otrs.org/ http://www.mail-archive.com/otrs-de%40otrs.org/ Li otrs-bounces@otrs.org schrieb am 20.03.2006 14:24:11:

Hello @ all,   is there a faster way to search the mail archives then opening each link?   Vielen Dank,   Shawn Beasley Support - IT LPID LPI000077664 VERIFICATION NUMBER 3vk4xshbx6   [Bild entfernt]   Tel.    +49 6543 983 113  _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/