Challenge... Add queues in Dashboard

Hi all, I was hoping if smeone could help out with the following: We need queues to be apparent in the Open Tickets dashlet. So instead of having just Open tickets, regardless which queue they belong to, we would like to have something similar to the QueueView on the dashboard. Can anyone help with that? That would be very much appreciated. -- Thanks and Best Regards, Muhammad El-Sergani.

Any thoughts guys?
Thanks and Best Regards,
Muhammad El-Sergani.
On Tue, May 3, 2011 at 12:20 AM, Muhammad El-Sergani
Hi all,
I was hoping if smeone could help out with the following:
We need queues to be apparent in the Open Tickets dashlet. So instead of having just Open tickets, regardless which queue they belong to, we would like to have something similar to the QueueView on the dashboard.
Can anyone help with that? That would be very much appreciated.
--
Thanks and Best Regards, Muhammad El-Sergani.

On Tue, May 3, 2011 at 11:30 PM, Muhammad El-Sergani
Any thoughts guys?
Thanks and Best Regards, Muhammad El-Sergani.
On Tue, May 3, 2011 at 12:20 AM, Muhammad El-Sergani
wrote: Hi all,
I was hoping if smeone could help out with the following:
We need queues to be apparent in the Open Tickets dashlet. So instead of having just Open tickets, regardless which queue they belong to, we would like to have something similar to the QueueView on the dashboard.
Can anyone help with that? That would be very much appreciated.
--
Thanks and Best Regards, Muhammad El-Sergani.
Hi, You could try to create new theme and edit dashboard dtl file. It is not easy task. -- mv

Thanks Marius,
I might give it a try... Any other thoughts from the list?
On Wednesday, May 4, 2011, Marius Vaitiekunas
On Tue, May 3, 2011 at 11:30 PM, Muhammad El-Sergani
wrote: Any thoughts guys?
Thanks and Best Regards, Muhammad El-Sergani.
On Tue, May 3, 2011 at 12:20 AM, Muhammad El-Sergani
wrote: Hi all,
I was hoping if smeone could help out with the following:
We need queues to be apparent in the Open Tickets dashlet. So instead of having just Open tickets, regardless which queue they belong to, we would like to have something similar to the QueueView on the dashboard.
Can anyone help with that? That would be very much appreciated.
--
Thanks and Best Regards, Muhammad El-Sergani.
Hi,
You could try to create new theme and edit dashboard dtl file. It is not easy task.
-- mv --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Thanks and Best Regards, Muhammad El-Sergani.

Thanks Marius,
I might give it a try... Any other thoughts from the list?
On Wednesday, May 4, 2011, Marius Vaitiekunas
On Tue, May 3, 2011 at 11:30 PM, Muhammad El-Sergani
wrote: Any thoughts guys?
Thanks and Best Regards, Muhammad El-Sergani.
On Tue, May 3, 2011 at 12:20 AM, Muhammad El-Sergani
wrote: Hi all,
I was hoping if smeone could help out with the following:
We need queues to be apparent in the Open Tickets dashlet. So instead of having just Open tickets, regardless which queue they belong to, we would like to have something similar to the QueueView on the dashboard.
Can anyone help with that? That would be very much appreciated.
--
Thanks and Best Regards, Muhammad El-Sergani.
Hi,
You could try to create new theme and edit dashboard dtl file. It is not easy task.
-- mv --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
-- Thanks and Best Regards, Muhammad El-Sergani.

Did you want to add the Queue name to the current dashboard?
http://forums.otrs.org/viewtopic.php?f=60&t=5156
On Thu, May 5, 2011 at 7:14 AM, Muhammad El-Sergani
Thanks Marius,
I might give it a try... Any other thoughts from the list?
On Wednesday, May 4, 2011, Marius Vaitiekunas
wrote: On Tue, May 3, 2011 at 11:30 PM, Muhammad El-Sergani
wrote: Any thoughts guys?
Thanks and Best Regards, Muhammad El-Sergani.
On Tue, May 3, 2011 at 12:20 AM, Muhammad El-Sergani < msergani@gmail.com> wrote:
Hi all,
I was hoping if smeone could help out with the following:
We need queues to be apparent in the Open Tickets dashlet. So instead of having just Open tickets, regardless which queue they belong to, we would like to have something similar to the QueueView on the dashboard.
Can anyone help with that? That would be very much appreciated.
--
Thanks and Best Regards, Muhammad El-Sergani.
Hi,
You could try to create new theme and edit dashboard dtl file. It is not easy task.
-- mv --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--
Thanks and Best Regards, Muhammad El-Sergani. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (3)
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Gerald Young
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Marius Vaitiekunas
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Muhammad El-Sergani