I am not very good with MySQL, can help me with a search/stats: I want to have the amount of tickets _answered_ per day/technician; not only new tickets in last day, if I recived the mail 3 days ago, and answered today, i want this number. Thanks -- Saludos, Gustavo Azambuja Linux User: 275813 ----------------------------- Este mensaje no contiene virus, porque ha sido creado con Linux, utilizando Software Libre y auditable. This message doesn't contain viruses, because it has been created with Linux, using auditable Free Software. http://es.wikipedia.org/wiki/Linux_No_Virus_Mail -----------------------------