Never mind. I just inherited this server and didn't know that the server was using 'suexec'. The owner needed to be changed. Is working now. Thanks - Vikram

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Vikram Thakur Sent: Tuesday, August 02, 2005 8:54 AM To: User questions and discussions about OTRS.org Subject: RE: Re: [otrs] Premature end of script headers: installer.pl

The server is running Apache 2.0.51 without mod_perl. I'm connecting to a mysql server running on another machine. I added the relevant information in the Config.pm file and httpd.conf.

- Vikram

...

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Christian Schoepplein Sent: Tuesday, August 02, 2005 4:29 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Premature end of script headers: installer.pl

Hello Vikram,

On Mon, Aug 01, 2005 at 01:10:30PM -0400, Vikram Thakur wrote:

...

I'm trying to install OTRS on Apache on Fedora Core 3.

From source or via a prebuild package?

...

If I run the installer.pl file from the shell it shows me the HTML page and some stuff (no errors). But when I try to open the script from the browser it give me a 500 Internal error. The logs show it as..

Premature end of script headers: installer.pl

Any help is appreciated.

Can you post your webserver configuration for OTRS please?

Best regards, Christian

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