Help Needed regarding Technology Stack of OTRS
Hello Everyone, I am planing to implement OTRS. I have following technology stacks: OS: Windows Database: MS SQL Directory: Active directory Please suggest me whether this selection is ok and if anybody has experience of using this stack plz share with me, How was the performance? and plz if u could tell me what is best choice. Thanks & Regards Arpit Gupta ESM Sub Focus Area, TEG Open Source Platform Tata Consultancy Services Ph:- +91-22-67782544 Mailto: arpit2.g@tcs.com Website: http://www.tcs.com ____________________________________________ Experience certainty. IT Services Business Solutions Outsourcing ____________________________________________ =====-----=====-----===== Notice: The information contained in this e-mail message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please notify us by reply e-mail or telephone and immediately and permanently delete the message and any attachments. Thank you
Hello Arpit, No personal experience, but I believe it is a working combination. Met vriendelijke groet, Niels L.M. van Adrichem ITCall - Your Partner in Telecom and Contact Center Services! [cid:image001.jpg@01CA7340.A8EB1400] Tel: +31 (0) 10 707 38 98 Mob: +31 (0) 6 234 95 069 Fax: +31 (0) 10 519 08 70 E-mail: NvanAdrichem@ITCall.NLmailto:NvanAdrichem@ITCall.NL Rodenrijseweg 70 2651 BV BERKEL & RODENRIJS From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Arpit2 G Sent: woensdag 2 december 2009 11:05 To: otrs@otrs.org Subject: [otrs] Help Needed regarding Technology Stack of OTRS Hello Everyone, I am planing to implement OTRS. I have following technology stacks: OS: Windows Database: MS SQL Directory: Active directory Please suggest me whether this selection is ok and if anybody has experience of using this stack plz share with me, How was the performance? and plz if u could tell me what is best choice. Thanks & Regards Arpit Gupta ESM Sub Focus Area, TEG Open Source Platform Tata Consultancy Services Ph:- +91-22-67782544 Mailto: arpit2.g@tcs.com Website: http://www.tcs.comhttp://www.tcs.com/ ____________________________________________ Experience certainty. IT Services Business Solutions Outsourcing ____________________________________________ =====-----=====-----===== Notice: The information contained in this e-mail message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please notify us by reply e-mail or telephone and immediately and permanently delete the message and any attachments. Thank you
Hi Arpit, Nils,
Actually this is quite a common configuration.
There's one thing to keep in mind, though; since MySQL and Microsoft
SQL Server are quite different types of databases, Microsoft is
transactional and MySQL is not by default, performance on MySQL would
be a magnitude of x faster than Microsoft SQL Server.
But, in most setups, database performance is not the bottleneck. And
if you have really experienced Microsoft SQL Server administrators in
your shop (as well as enough of those expensive licenses) then I can
understand the reason to choose Microsoft SQL Server over MySQL.
((enjoy))
-
Michiel Beijen
R&D
OTRS AG
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Germany
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97505 Chairman of the Board: Burchard Steinbild, Managing Board: André
Mindermann (CEO), Martin Edenhofer
CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS
at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/7uyQf
On Wed, Dec 2, 2009 at 11:14 AM, Niels van Adrichem
Hello Arpit,
No personal experience, but I believe it is a working combination.
Met vriendelijke groet,
Niels L.M. van Adrichem ITCall - Your Partner in Telecom and Contact Center Services!
Tel: +31 (0) 10 707 38 98 Mob: +31 (0) 6 234 95 069 Fax: +31 (0) 10 519 08 70 E-mail: NvanAdrichem@ITCall.NL
Rodenrijseweg 70 2651 BV BERKEL & RODENRIJS
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Arpit2 G Sent: woensdag 2 december 2009 11:05 To: otrs@otrs.org Subject: [otrs] Help Needed regarding Technology Stack of OTRS
Hello Everyone, I am planing to implement OTRS. I have following technology stacks:
OS: Windows Database: MS SQL Directory: Active directory
Please suggest me whether this selection is ok and if anybody has experience of using this stack plz share with me, How was the performance? and plz if u could tell me what is best choice.
Thanks & Regards Arpit Gupta ESM Sub Focus Area, TEG Open Source Platform Tata Consultancy Services Ph:- +91-22-67782544 Mailto: arpit2.g@tcs.com Website: http://www.tcs.com ____________________________________________ Experience certainty. IT Services Business Solutions Outsourcing ____________________________________________
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information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
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I have two instances running in my environment - both on W2K3 , SQL 2005, and IIS 6 - we love it. -----Original Message----- From: otrs-bounces@otrs.org on behalf of Arpit2 G Sent: Wed 12/2/2009 4:05 AM To: otrs@otrs.org Cc: Subject: [otrs] Help Needed regarding Technology Stack of OTRS Hello Everyone, I am planing to implement OTRS. I have following technology stacks: OS: Windows Database: MS SQL Directory: Active directory Please suggest me whether this selection is ok and if anybody has experience of using this stack plz share with me, How was the performance? and plz if u could tell me what is best choice. Thanks & Regards Arpit Gupta ESM Sub Focus Area, TEG Open Source Platform Tata Consultancy Services Ph:- +91-22-67782544 Mailto: arpit2.g@tcs.com Website: http://www.tcs.com http://www.tcs.com/ ____________________________________________ Experience certainty. IT Services Business Solutions Outsourcing ____________________________________________ =====-----=====-----===== Notice: The information contained in this e-mail message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this communication in error, please notify us by reply e-mail or telephone and immediately and permanently delete the message and any attachments. Thank you
participants (4)
-
Arpit2 G -
Michiel Beijen -
Nathan Campbell -
Niels van Adrichem