Print in 2.1.2 creates PDF?! And the grey background

My agent is going to kill me if I can't figure out a way to make printing tickets behave as it used to in 1.3. We don't want OTRS to create PDFs when we want to print a ticket. How can I get the Print button to present the printable layout in a window? And how can I adjust the printable layout's design so that there isn't a grey background? -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com

On 10/19/06 3:26 PM, "Wes Plate" wrote:
My agent is going to kill me if I can't figure out a way to make printing tickets behave as it used to in 1.3. We don't want OTRS to create PDFs when we want to print a ticket. How can I get the Print button to present the printable layout in a window?
And how can I adjust the printable layout's design so that there isn't a grey background?
I hope someone can help with this. :-) -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com
participants (1)
-
Wes Plate