Database import export (populating a new OTRS instance with data from an existing OTRS instance)

I have currently one OTRS instance running on one machine, but I am planning on installing a new (fresh) OTRS instance on a larger server. Therefore I am interested in hearing about best practices and experiences on how to export data from one OTRS instance to another. - Can I just export the whole database? - Or should I rather export data from a few tables? All suggestions are welcome Thanks Stig Rasmussen

On Monday, March 29, 2004 1:38 PM
Stig Graasbøl Rasmussen
I have currently one OTRS instance running on one machine, but I am planning on installing a new (fresh) OTRS instance on a larger server. Therefore I am interested in hearing about best practices and experiences on how to export data from one OTRS instance to another.
Have a look inside scripts/, there you find backup.sh and -who'd have thought that?- restore.sh. Dive into them to get to know what they're doing, it's quite comprehensive. After diving, come out of the water, dry yourself and use'em. ;) hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (2)
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Robert Kehl
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Stig Graasbøl Rasmussen