error pop3 authenticate

Can anyone help me with this error see below ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Jan 19 14:53:56 2010 Message: POP3: Auth for user itsupport/10.10.5.43 failed! Traceback (1168): Module: Kernel::System::MailAccount::POP3::Fetch (v1.6) Line: 86 Module: Kernel::System::MailAccount::MailAccountFetch (v1.9) Line: 380 Module: Kernel::Modules::AdminMailAccount::Run (v1.7) Line: 62 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 51 Module: (eval) (v1.88) Line: 204 Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 Michael D Mitchell Sixth Avenue Electronics Help Desk / Tech 973-924-8669 Office

Hi, On 19.01.2010, at 20:55, Michael Mitchell wrote:
Can anyone help me with this error see below
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Jan 19 14:53:56 2010 Message: POP3: Auth for user itsupport/10.10.5.43 failed!
can you connect to that mailbox with another tool and the same credentials as you us e in OTRS ? Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!

Hi all, I'm not actually able to understand if Michael is a bot or less ;) Michael, you are asking quite the same thing since last december. You received many answer but never reported failure o success on hints received and it seems to be quite always the same problem... mbooo On Tue, Jan 19, 2010 at 10:01 PM, Nils Leideck - ITSM < nils.leideck@leidex.net> wrote:
Hi,
On 19.01.2010, at 20:55, Michael Mitchell wrote:
Can anyone help me with this error see below
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Jan 19 14:53:56 2010 Message: POP3: Auth for user itsupport/10.10.5.43 failed!
can you connect to that mailbox with another tool and the same credentials as you us e in OTRS ?
Nils Leideck
-- Nils Leideck Senior Consultant
nils.leideck@leidex.net nils.leideck@otrs.com
http://webint.cryptonode.de / a Fractal project
CU @ CeBIT 2010 in Hannoverhttp://www.otrs.com/en/news-and-press/news-details/article/otrs-auf-der-cebi..., Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
participants (3)
-
Marco Vannini
-
Michael Mitchell
-
Nils Leideck - ITSM