Hello, On Wed, Apr 05, 2006 at 05:23:47PM +0200, Mercator GmbH wrote:

Since yesterday, I do NOT get ANY new mails with OTRS. I have NOT changed anything, neither on the server (my own one), nor in the config !!!! Just out of a sudden I don´t receive almost no mails... In the logfile I can see 2 or 3 mails, but on the server, there are still 130 mails that should have been downloaded from OTRS !!!

I am still using a rather old version: 1.3.2 But without any problems until tonight!!

I NEED to receive my mails!!

I can send without any problems.

WHAT could be wrong?

Please contact me at: info@mercator.net

Thanks,

We need to see your logs. Does the apache log or the OTRS log show any error messages, warnings, e.g. Without more infos we aren't able to help :(.

Marc

Regards, Christian -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!