Hi Shawn, Queues blink to indicate which queue has the oldest ticket and they turn red if a ticket within the queue is over a admin-defined age (eg 24 hrs). HTH Graeme shawn.beasley@dlh.de wrote:

Dear All,

I am in the middle of a presentation, I hope someone can quickly respond. Why do the queues blink? And, what makes the queue turn red? Thanks for the help.

/*/Vielen Dank,/*//*//*/

/*/ /*/

/*/Shawn Beasley/*/

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