
Our mail server requires SSL and authentication for SMTP. I understand that OTRS supports STMP authentication but I didn't see any option for SSL. What are my options? Or what am I missing? Thanks, Carl Sheline School of Dentistry Loma Linda University

Hi Carl, On Mi, Jun 22, 2005 at 11:07:43 -0700, Sheline, Carl (LLU) wrote:
Our mail server requires SSL and authentication for SMTP. I understand that OTRS supports STMP authentication but I didn't see any option for SSL.
OTRS is using the Net::SMTP cpan module to send the mails. While this module is not able to send mails via SMTPS oder SMTP + TLS, you can't send mails this way :-(. A solution for this problem could be to setup a local mailserver that takes the mails from OTRS and delivers them to another server via SMTPS or SMTP + TLS.
Carl Sheline
Best regards, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!

You might give Net::SMTP::SSL a try. It's supposed to be API compatible with Net::SMTP. http://search.cpan.org/~cwest/Net-SMTP-SSL-1.01/lib/Net/SMTP/SSL.pm Christian Schoepplein wrote:
Hi Carl,
On Mi, Jun 22, 2005 at 11:07:43 -0700, Sheline, Carl (LLU) wrote:
Our mail server requires SSL and authentication for SMTP. I understand that OTRS supports STMP authentication but I didn't see any option for SSL.
OTRS is using the Net::SMTP cpan module to send the mails. While this module is not able to send mails via SMTPS oder SMTP + TLS, you can't send mails this way :-(.
A solution for this problem could be to setup a local mailserver that takes the mails from OTRS and delivers them to another server via SMTPS or SMTP + TLS.
Carl Sheline
Best regards, Christian
participants (3)
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Christian Schoepplein
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Jeremy Blain
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Sheline, Carl (LLU)