Hi all My otrs server's platform is Windows XP. I plan to change it to other server because I did many testing of applications in this server. I worry that this server will be unstable. Would you please give me procedure to change the server while keeping existing configuration and data? I really appreciate any body who helps me. Salam Rudi
What operating system will you move it to? If it's still Windows, you should
be able to run the installer of the same release, then backup old and
restore to new.
On Thu, Dec 9, 2010 at 8:14 AM, Ferdinandus Rudijanto
Hi all
My otrs server's platform is Windows XP. I plan to change it to other server because I did many testing of applications in this server. I worry that this server will be unstable. Would you please give me procedure to change the server while keeping existing configuration and data?
I really appreciate any body who helps me.
Salam Rudi
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Hi Ferdinandus, Look at the UPGRADING file included in the software distribution. Chances are you'll be upgrading to a new version anyway. It tells you what files to copy into the new installation. You'll have to move the database by hand. Lars -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ferdinandus Rudijanto Sent: Thursday, December 09, 2010 2:14 PM To: otrs@otrs.org Subject: [otrs] How to change the server Hi all My otrs server's platform is Windows XP. I plan to change it to other server because I did many testing of applications in this server. I worry that this server will be unstable. Would you please give me procedure to change the server while keeping existing configuration and data? I really appreciate any body who helps me. Salam Rudi --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (3)
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Ferdinandus Rudijanto -
Gerald Young -
Lars Jørgensen