The basic path is set in the Apache configuration file and should be something like "/opt/otrs/var/httpd/htdocs/" with the actual image paths underneath that being in the Standard theme. See also the Admin Manual section 3.2.3. It's also worth noting that the image paths might be correct but not the images themselves; I had this issue come up after a manual upgrade wherein a sed substitution corrupted all of the image files; recopying them from a fresh install resolved this. If you need to look at the actual Standard theme, you'll find this in /opt/otrs/Kernel/Output/HTML/Standard/ For more info on setting up themes, check the Developer's manual at doc.otrs.org -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of sc2@gmx.at Sent: Wednesday, May 16, 2007 11:41 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Question OTRS Display Thank you ! Is there a temp. solution for this problem, where is the path set i searched into the .pls/cgis but didnt found the wrong path in a sql table? thanks ----- Original Message ----- From: "Richard Hinkamp - BeSite" To: "User questions and discussions about OTRS.org" Sent: Wednesday, May 16, 2007 8:15 PM Subject: Re: [otrs] Question OTRS Display

...

with the style "Simple" its ok but with "Standart" alle entrys are doubel.

It's "Standard" and the problem is the URL for the images is wrong and

therefor the ALT text is shown, which is de the same as the name under the image.

Kind regards, Richard _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

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-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 sc2@gmx.at schrieb:

Resolved: i did set in httpd.conf the path for root file with a ending slash now it works.

...alternativly you can set the $Self->{'Frontend::ImagePath'} in your Config. regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFGTUAnvXo8m5PgoXQRAvXHAJ4volUqNhDNf2W+t08OOmfoYgi/bgCfVVcr kL/lNLYwW5snAXNF6Jsru2U= =LvwK -----END PGP SIGNATURE-----