When I log into OTRS 1.1.3 as root@localhost I have no access to the administrative functions. I have looked in the MySQL database, but as I am no expert I am hopeful that someone can point me in the right direction for fixing this dilemma (short of deleting the database..hopefully). Steve _________________________________________________ Steve Gold Network Administrator WBFS-UPN33, WTVX-UPN34 & WFOR-CBS4