Hi Jake, On Fri, Mar 14, 2003 at 08:49:14AM -0500, Covert, Jake wrote:

When I zoom in on an 'agent email(external)', I don't have the ability to forward this on. Can this be added as a feature?

Yes, if you create a bug-report/feature request on http://bugs.otrs.org/. Thanks! :-)

Jake Covert

Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972