Customer Notification Events: French characters truncated
Hello OTRS guys I'm using OTRS 2.4.4 and I had to update my Ticket.pm file to resolve this bug (events notifications not sent): http://bugs.otrs.org/show_bug.cgi?id=4257 But after updating Ticket.pm, french characters (é à ...) are getting truncated from notification messages -answer messages works proprely-. Maybe there is a problem with the charset of the file. Mohamed Amine Kadimi http://www.casafire.com _________________________________________________________________ Share your memories online with anyone you want. http://www.microsoft.com/middleeast/windows/windowslive/products/photos-shar...
Hi Mohamed-Amine,
I can confirm this issue, it is reported as
http://bugs.otrs.org/show_bug.cgi?id=4262
You might want to add yourself as CC to the bug, that way you will be
updated with any changes.
Regards,
Michiel
2009/9/17 Mohamed-Amine Kadimi
Hello OTRS guys
I'm using OTRS 2.4.4 and I had to update my Ticket.pm file to resolve this bug (events notifications not sent):
http://bugs.otrs.org/show_bug.cgi?id=4257
But after updating Ticket.pm, french characters (é à ...) are getting truncated from notification messages -answer messages works proprely-. Maybe there is a problem with the charset of the file.
Mohamed Amine Kadimi http://www.casafire.com
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Ok, I'll monitor this bug. Thanks Mohamed Amine Kadimi http://www.casafire.com ----------------------------------------
Date: Thu, 17 Sep 2009 11:48:01 +0200 From: mb@otrs.org To: otrs@otrs.org Subject: Re: [otrs] Customer Notification Events: French characters truncated
Hi Mohamed-Amine,
I can confirm this issue, it is reported as http://bugs.otrs.org/show_bug.cgi?id=4262 You might want to add yourself as CC to the bug, that way you will be updated with any changes.
Regards,
Michiel
2009/9/17 Mohamed-Amine Kadimi :
Hello OTRS guys
I'm using OTRS 2.4.4 and I had to update my Ticket.pm file to resolve this bug (events notifications not sent):
http://bugs.otrs.org/show_bug.cgi?id=4257
But after updating Ticket.pm, french characters (é à ...) are getting truncated from notification messages -answer messages works proprely-. Maybe there is a problem with the charset of the file.
Mohamed Amine Kadimi http://www.casafire.com
_________________________________________________________________ Share your memories online with anyone you want. http://www.microsoft.com/middleeast/windows/windowslive/products/photos-shar... --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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participants (2)
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Michiel Beijen -
Mohamed-Amine Kadimi