RE: [otrs] otrs on mac osx - problems with pop3
I would first check to see if you could pop your mail from another client. If you want to manually do it, use this link http://www.faqs.org/rfcs/rfc1939.html for reference. Next you say you are not getting any email sent to that server? Can you send mail from another account from that server back to the local account? Try sending the mail to addy@hostname.domain.ext (FQDN). If you get the mail that way, then I would look at your DNS settings and make sure the MX record is correct. Hope this helps Erik Mathis AIU Dunwoody Network Administrator
-----Original Message----- From: Johan Pustoch [mailto:Johan.Pustoch@emn.fr] Sent: Friday, November 14, 2003 11:30 AM To: otrs@otrs.org Subject: [otrs] otrs on mac osx - problems with pop3
Hello,
First, excuse my bad english... I had installed otrs on a mac os x server (with perl 5.8, mysql).
I have now a problem with pop3: - I have created an "POP3 account" with login, password, host, trusted, queue, ... - I have created a system adress in "Email adresses". This adress is associated with the POP3 account.
It doesn't work (I don't receive the emails... There 's no error message...) I read the documentation but i don't find how to resolve y problem...
Do I forget something in configuration ? Do you how to test if pop3 work on my machine with perl ?
Thank You and have a nice week end, Johan P.
-------------------------------------------------------------- ---------- Johan Pustoch Centre de Ressources et d'Innovation en Technologies Educatives
CRITE - Ecole des Mines de Nantes 4, rue Alfred Kastler - BP 20722 F-44307 Nantes Cedex 3 FRANCE Tél / Phone : (33) 2 51 85 86 53 -------------------------------------------------------------- ----------
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
Hello people, Don't use the systemaccount as an POP3 mailaccount, Otherwise a loop will be activated. Thats the reason why you don't receive mails. I had the same problem first. Solution: Use for the systemadress: systemadress@whatever.com And add this in your config.pm: # $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP'; # $Self->{'SendmailModule::Host'} = 'mail.server.com'; # $Self->{'SendmailModule::AuthUser'} = 'username'; # $Self->{'SendmailModule::AuthPassword'} = 'password'; Use any different POP3 mailadress! I hope this will help. Kind regards, Chris Reurings The Netherlands -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Erik Mathis - AIU Dunwoody Staff Sent: dinsdag 18 november 2003 15:11 To: User questions and discussions about OTRS. Subject: RE: [otrs] otrs on mac osx - problems with pop3 I would first check to see if you could pop your mail from another client. If you want to manually do it, use this link http://www.faqs.org/rfcs/rfc1939.html for reference. Next you say you are not getting any email sent to that server? Can you send mail from another account from that server back to the local account? Try sending the mail to addy@hostname.domain.ext (FQDN). If you get the mail that way, then I would look at your DNS settings and make sure the MX record is correct. Hope this helps Erik Mathis AIU Dunwoody Network Administrator
-----Original Message----- From: Johan Pustoch [mailto:Johan.Pustoch@emn.fr] Sent: Friday, November 14, 2003 11:30 AM To: otrs@otrs.org Subject: [otrs] otrs on mac osx - problems with pop3
Hello,
First, excuse my bad english... I had installed otrs on a mac os x server (with perl 5.8, mysql).
I have now a problem with pop3: - I have created an "POP3 account" with login, password, host, trusted, queue, ... - I have created a system adress in "Email adresses". This adress is associated with the POP3 account.
It doesn't work (I don't receive the emails... There 's no error message...) I read the documentation but i don't find how to resolve y problem...
Do I forget something in configuration ? Do you how to test if pop3 work on my machine with perl ?
Thank You and have a nice week end, Johan P.
-------------------------------------------------------------- ---------- Johan Pustoch Centre de Ressources et d'Innovation en Technologies Educatives
CRITE - Ecole des Mines de Nantes 4, rue Alfred Kastler - BP 20722 F-44307 Nantes Cedex 3 FRANCE Tél / Phone : (33) 2 51 85 86 53 -------------------------------------------------------------- ----------
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/
participants (2)
-
emathis＠aiuniv.edu -
Erik Mathis - AIU Dunwoody Staff