New subject: question about multiple domains

5 Jan 2007

      Yes, with OTRS this can be done (easy) !

In OTRS you need to define different system e-mail addresses and
different queues per domain. In the definition of the queue, you assign
the "system"(reply) address.

Regards,
Peter

-----Oorspronkelijk bericht-----
Van: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Namens Chad
Kimball
Verzonden: vrijdag 5 januari 2007 19:24
Aan: otrs@otrs.org
Onderwerp: [otrs] question about multiple domains

I'm looking for a helpdesk solution that allows me to assign different
reply 
addresses/domains depending on where the customer emailed from. For 
instance, customer 1 emailing support@niche1.com would automatically
receive 
support emails coming from the niche1.com domain.

Then customer 2 emailing support@niche2.com would receive support email
from 
niche2.com domain.

does this software have this function?

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RE: [otrs] question about multiple domains

Beugen, Peter van

Chad Kimball

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