As far as I know, queues only appear if they have tickets on them (unlocked and not closed). And your "Own tickets" don't belong to any other queue, they belong to your "own blocked tickets queue"... Everything seems fine,unless there are unlocked tickets assigned to some queues... -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Christian Hammers Sent: quarta-feira, 25 de Agosto de 2004 11:08 To: otrs@otrs.org Subject: [otrs] Queues are not displayed, what did I wrong? Hello I'm currently playing around with OTRS to install it in our company but am stuck because the "Qeueue-View" does not longer display anything except the "PersonalQueue(0)" although I'm subscribed rw to many queues and even have "Own Tickets (2)" in the upper right corner which leads me to two tickets in different queues. I have $Self->{QueueViewAllPossibleTickets} = 1; in Config.pm. Any ideas? bye, -christian- -- Christian Hammers WESTEND GmbH | Internet-Business-Provider Technik CISCO Systems Partner - Authorized Reseller Lütticher Straße 10 Tel 0241/701333-11 ch@westend.com D-52064 Aachen Fax 0241/911879 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/