RE: [otrs] Re: Tickets reopen automatically

28 Jan
2008
28 Jan
'08
7:48 a.m.
- at 00:10 the cron is firing the daily cleanup job. The first following time that Postmaster.pl runs it seems that it finds all this tickets in the postmaster/raw queue and re-opens them
So this is where things go wrong, start looking here. Check the script that does the cleanup. Run parts of it by hand to see where the error pops up. -- Lars
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Lars Jørgensen