Hi Martin, I installed all the necessary perl modules for youŽve told me: MIME-Base64-2.12 MIME-Lite-2.117 MIME-tools-5.411 MailTools-1.50 and in addition since the Stringy.pm was missing - IO-stringy-2.108 all tests went okay - we use Pel-5.6.1 but I still got the same error message when trying to pipe an email through do you know what the problem can be please help thank you and a good weekend bert Martin Edenhofer wrote ..

Hi Bert,

On Fri, Sep 20, 2002 at 11:01:45AM +0200, bert preiss wrote:

...

thanks for your answer. I checked the Postmaster.pl, piping an email through and there was an error message: "CanŽt locate object method "new" via package "MIME::Parser" (perhaps you forgot to load "MIME::Parser"?) at /opt/OpenTRS/bin/..//Kernel/System/EmailParser.pm line 107, <STDIN> line 30." and the email did not show up in the system.

I guess thatŽs a perl problem, and since IŽm not a perl expert yet, could you please help.

Exact! :) MIME::Parser is a perl module fom CPAN. OTRS is using this kind of modules for the email parsing.

Install perl-MIME-Base64, perl-MailTools, perl-MIME-Lite and perl-MIME-tools RPMs packages from your distribution (serie perl) and the PostMaster.pl should work.

...

thank you very much nice day:-)

You too. :)

...

bert

Martin

-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 11:15am up 6 days, 3:52, 5 users, load average: 0.07, 0.03, 0.00 _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs