Hi Marco, Found my way : the correct group is "faq_admin". Ionel On 03/07/2011 01:49 PM, Marco Vannini wrote:

http://otrs/otrs/index.pl?Action=AgentFAQCategory

you should be in some other group I think not just FAQ (probably faq-admin)

It should be a voice in the faq drop down menu

On Mon, Mar 7, 2011 at 1:45 PM, Ionel GARDAIS mailto:ionel.gardais@tech-advantage.com> wrote:

Hi list,

I just installed the FAQ module on a test system with OTRS 3.0.6. I can see the FAQ menu and am part of the faq group but whenever I try to add a FAQ, it complains against non-existing categories.

But how to create categories ?

Thanks, Ionel

-- Ionel GARDAIS Tech'Advantage CIO - IT Team manager

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-- Ionel GARDAIS Tech'Advantage CIO - IT Team manager