Set PostMasterFilter X-OTRS-Loop = True where applicable. http://lists.otrs.org/pipermail/otrs/2011-July/036376.html http://otrs.github.io/doc/manual/admin/3.3/en/html/administration.html#table... X-OTRS-Loop:TrueIf this X-OTRS header is set, no auto answer is delivered to the sender of the message (mail loop protection). On Sat, Nov 7, 2015 at 10:53 AM, Scott R. Morgan wrote:

We are using an OTRS 3.3 appliance. How can we turn off auto-responses for specific sending email accounts like an out of office or other automated monitoring system email notifications?

Thank you!

"Good judgment comes from experience. Experience comes from bad judgment." - Will Rogers

Scott R. Morgan Director of Information Systems Mama Fu's Franchise Group

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