The 2.0 version probably adds this feature, but I'm posting this just in case anyone might find it useful. I made a greasemonkey script (http://greasemonkey.mozdev.org/) for firefox to add a "Select All" link to the queueview page. This will check the box for bulk action on all displayed tickets. If you use it, I recommend disabling FrontendBulkFeatureJavaScriptAlert in your Config.pm. The script is available here: http://www.hoolehan.com/greasemonkey/ Regards, Mike