Re: [otrs] Redirect http to https

There is a HTTPS directive within the OTRS SysConfig. Sorry I don't recall it's exact location.
----- Original Message -----
From: Ugo Bellavance
Version OTRS 3.0.8 (Windows Installer)
I would like to know how to force OTRS to use HTTPS? I have HTTPS configured and working. I just want to force everyone to use HTTPS as we are authenticating against Active Directory, so I just don’t want to expose our network credentials over HTTP.
I realize that this is very likely an Apache config, but I am not an Apache guru, so I just need a reference article of sorts.
Any help would be appreciated.
You can use the ForceSSL directive of apache, but it will just deny http traffic with a permission denied error. Simple, but... simple ;) A little more complex and complete would be to use rewrite rules. If you only want to redirect the home pages, you can use a simple html redirect and disable the otrs config in regular http. What OS are you running on? Ugo --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Hi,
Our approach is to configure both Apache and OTRS to use https:
In OTRS, Sysadmin -> Framework -> Core -> HttpType = https
In Apache,
Version OTRS 3.0.8 (Windows Installer)
I would like to know how to force OTRS to use HTTPS? I have HTTPS configured and working. I just want to force everyone to use HTTPS as we are authenticating against Active Directory, so I just don’t want to expose our network credentials over HTTP.
I realize that this is very likely an Apache config, but I am not an Apache guru, so I just need a reference article of sorts.
Any help would be appreciated.
You can use the ForceSSL directive of apache, but it will just deny http traffic with a permission denied error. Simple, but... simple ;) A little more complex and complete would be to use rewrite rules. If you only want to redirect the home pages, you can use a simple html redirect and disable the otrs config in regular http. What OS are you running on? Ugo --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

For Apache you can use mod_rewrite to redirect the query using HTTPS, that
way the user won't notice and everything will be silently converted to
HTTPS without them having to retype the URL again.
# edit httpd.conf and unhash
NameVirtualHost *:80
# then add in
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