
Hello, I have installed OTRS 1.2.2 an I have a problem when I try create ticket. I get this error via my web browser: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. ________________________________________________________________________ Apache/1.3.27 Server at The server error log show this message: [Wed Apr 21 20:47:55 2004] NBit.pm: Unquoted string "whine" may clash with future reserved word at /opt/otrs/Kernel/cpan-lib/MIME/Decoder/NBit.pm line 144. [Wed Apr 21 20:47:55 2004] NBit.pm: String found where operator expected at /opt/otrs/Kernel/cpan-lib/MIME/Decoder/NBit.pm line 144, near "whine "saw 8-bit data while encoding 7bit"" [Wed Apr 21 20:47:55 2004] NBit.pm: (Do you need to predeclare whine?) [Wed Apr 21 20:47:55 2004] NBit.pm: Unquoted string "whine" may clash with future reserved word at /opt/otrs/Kernel/cpan-lib/MIME/Decoder/NBit.pm line 149. [Wed Apr 21 20:47:55 2004] NBit.pm: String found where operator expected at /opt/otrs/Kernel/cpan-lib/MIME/Decoder/NBit.pm line 149, near "whine "saw long line while encoding 7bit/8bit"" [Wed Apr 21 20:47:55 2004] NBit.pm: (Do you need to predeclare whine?) [Wed Apr 21 20:47:55 2004] [error] syntax error at /opt/otrs/Kernel/cpan-lib/MIME/Decoder/NBit.pm line 144, near "whine "saw 8-bit data while encoding 7bit"" syntax error at /opt/otrs/Kernel/cpan-lib/MIME/Decoder/NBit.pm line 149, near "whine "saw long line while encoding 7bit/8bit"" The ticket was created sucefull, but e-mail messages are not sent. When I try to response a ticket I have the same error. Somebody can help me ?! Thanks a lot Reinaldo Santos Net1 Soluções www.net1solucoes.com.br

On Tuesday, April 27, 2004 3:24 AM
Reinaldo Santos
[Wed Apr 21 20:47:55 2004] NBit.pm: Unquoted string "whine" may clash with future reserved word at /opt/otrs/Kernel/cpan-lib/MIME/Decoder/NBit.pm line 144.
It seems your perl is somewhat out of sync. What Perl are you using? hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
participants (2)
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Reinaldo Santos
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Robert Kehl