Use a VirtualHost directive with a new user/group, I do that ;) -- Pablo Ruiz Garcia (Pci) Consultor de Seguridad - Tiger Team IP6 Seguridad (pruiz@ip6seguridad.com) http://www.ip6seguridad.com/pgp/pruiz.asc ----- Original Message ----- From: "Dan Rau" To: Sent: Tuesday, June 25, 2002 1:37 AM Subject: [otrs] Webserver (Apache) httpd.conf

The README.webserver instructions says: "Change the webserver user (normaly wwwrun) to the OpenTRS user (otrs)."

I run my webserver as user "nobody" and it is not possible to change it to something else since I have many sites hosted here that are currently using "nobody".

When replying to a support email, I get the following error:

mkdir /opt/OpenTRS/var/article/2002/06/24/30: Permission denied at ../../Kernel/System/Article.pm line 124

The ownership for those folders is otrs:users If I change ownership to nobody:nobody, it will work for this session but the next sessions tries to do the mkdir as otrs again.

Is it possible to make OTRS use nobody:nobody as my user name and group name?

Dan Rau 303-394-3006 (office) 303-619-1904 (mobile) 630-566-3378 (fax) _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs