No need to modify code. This is already an option in Kernel/Config.pm # Sendmail Bcc # (Send all outgoing email via bcc to... # Warning: use it only for external archive funktions) $Self->{SendmailBcc} = 'bcc1@address, bcc2@address, bcc3@address,'; -Eddie On Wed, 5 Mar 2003, Moshe Leibovitch (SoftLink) wrote:

Hi,

I tried to find how to configure this but could not find a way of doing it without modifying code. I want all agent responses to be Bcc to an administrator pre-configured mail address. This helps to keep a copy of the emails in "raw" format is some backup repository.

Thanks, Moshe _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs