Fernando, Leonardo, Here's the link to the Nagios+OTRS package; I could access it without problems: http://www.monitoringexchange.org/cgi-bin/page.cgi?g=2720.html;d=1 Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Mon, Jun 1, 2009 at 20:46, Leonardo Certuche < leonardo.certuche@itcon-ltda.com> wrote:

Hi there,

On the OTRS side you have to install SystemMonitoring package ( ftp://ftp.otrs.org/pub/otrs/packages/SystemMonitoring-2.0.4.opm), on the Nagios side you have to install Nagios+OTRS package which used to be available at http://www.monitoringexchange.org but currently the link seems to be broken. As documentation, the following three entries can help you out:

http://blog.kuhn-kt.de/?p=116 http://otrs.org/media/nagios_conference_2008_en.pdf

http://www.otrs.com/en/news-and-press/news-details/article/automatic-system-...

Greetings,

Leonardo Certuche

On Mon, Jun 1, 2009 at 12:58 PM, Fernando Rodriguez SEMS < frod@soportesems.net> wrote:

...

Is there any place that i can look for the nagios inplementation or a basic howto, all the info i have found i cant really understand

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