When logging a phone message I get the following error: Software error at /opt/otrs/Kernel/..../DateChecksum.pm What does it mean? greetz Hans --
Hi Hans, On Sat, Jan 11, 2003 at 12:58:15AM +0100, Hans Scheffers wrote:
When logging a phone message I get the following error:
Software error at /opt/otrs/Kernel/..../DateChecksum.pm
Is that all? Nothing about line xx? Or is there more in the webserver error log? Maybe it is a file permission problem. Webserver user can't write /opt/otrs/var/log/TicketCounter.log (use bin/SetPermissions.sh).
Hans
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972
sorry line 99 On Sat, 2003-01-11 at 01:06, Martin Edenhofer wrote:
Hi Hans,
On Sat, Jan 11, 2003 at 12:58:15AM +0100, Hans Scheffers wrote:
When logging a phone message I get the following error:
Software error at /opt/otrs/Kernel/..../DateChecksum.pm
Is that all? Nothing about line xx? Or is there more in the webserver error log?
Maybe it is a file permission problem. Webserver user can't write /opt/otrs/var/log/TicketCounter.log (use bin/SetPermissions.sh).
Hans
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Hans Scheffers http://www.jiffie.nl/stamboom/
Some people have a way about them that seems to say: "If I have only one life to live, let me live it as a jerk." Linux Kernel 2.4.18-19 on a i686 - userid 282784 @ http://counter.li.org
Hi Hans, On Sat, Jan 11, 2003 at 01:10:25AM +0100, Hans Scheffers wrote:
sorry line 99
On Sat, Jan 11, 2003 at 12:58:15AM +0100, Hans Scheffers wrote:
When logging a phone message I get the following error:
Software error at /opt/otrs/Kernel/..../DateChecksum.pm
Is that all? Nothing about line xx? Or is there more in the webserver error log?
Maybe it is a file permission problem. Webserver user can't write /opt/otrs/var/log/TicketCounter.log (use bin/SetPermissions.sh).
Ok, line 99. It's the file permission problem. The webserver can't write to
/opt/otrs/var/log/TicketCounter.log.
Fix it with '/opt/otrs/SetPermissions.sh /opt/otrs
Hans Scheffers
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.
You were right Martn, but the file didn't exist yet :-) thx On Sat, 2003-01-11 at 01:06, Martin Edenhofer wrote:
Hi Hans,
On Sat, Jan 11, 2003 at 12:58:15AM +0100, Hans Scheffers wrote:
When logging a phone message I get the following error:
Software error at /opt/otrs/Kernel/..../DateChecksum.pm
Is that all? Nothing about line xx? Or is there more in the webserver error log?
Maybe it is a file permission problem. Webserver user can't write /opt/otrs/var/log/TicketCounter.log (use bin/SetPermissions.sh).
Hans
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Hans Scheffers http://www.jiffie.nl/stamboom/
Art is the tree of life. Science is the tree of death. Linux Kernel 2.4.18-19 on a i686 - userid 282784 @ http://counter.li.org
participants (3)
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Hans Scheffers -
Hans Scheffers -
Martin Edenhofer