how to change the title of the print : OTRS Communication with success + char size

Hi there, 1) I have to change the title of the printing, where can I do that? 2) I have to make the size of the characters bigger (lot of "old" people here :), how can I do that? MANY THANKS! Greetings Philippe Philippe Martignier Communications Division Customer Service Section Email : Philippe.Martignier@wipo.intmailto:Philippe.Martignier@wipo.int Phone : 00 41 022 338 72 36 Building : GB II Office : 0,3 World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.

Hi Philippe,
1) I have to change the title of the printing, where can I do that?
The "Communication with success" logo is just an image. You can replace the image with a custom one easily, it's described in the Admin manual: http://doc.otrs.org/2.4/en/html/c1771.html
2) I have to make the size of the characters bigger (lot of “old” people here J, how can I do that?
This is unfortunately a little bit more difficult, as it would include
customization of the file Kernel/Modules/AgentTicketPrint.pm - search
for 'FontSize' in the file, that should get you started.
--
Michiel Beijen
R&D
OTRS AG
Norsk-Data-Str 1.
61352 Bad Homburg
Germany
T: +31 (0) 6457 42418
F: +49 (0) 9421 56818-18
I: http://www.otrs.com/
Business location: Bad Homburg, Country Court: Bad Homburg, HRB 10751,
VAT ID: DE256610065
Chairman: Burchard Steinbild, Managing Board: André Mindermann
CU@ CeBIT 2010 in Hannover (Germany) and get to know more about OTRS
at booth no. C37, in hall 2 from March 2-6, 2010! http://bit.ly/4qLvqm
On Tue, Jan 19, 2010 at 7:52 AM, Martignier, Philippe
Hi there,
1) I have to change the title of the printing, where can I do that?
2) I have to make the size of the characters bigger (lot of “old” people here J, how can I do that?
MANY THANKS!
Greetings
Philippe
Philippe Martignier
Communications Division
Customer Service Section
Email : Philippe.Martignier@wipo.int
Phone : 00 41 022 338 72 36
Building : GB II
Office : 0,3
World Intellectual Property Organization Disclaimer:
This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
participants (2)
-
Martignier, Philippe
-
Michiel Beijen