Ok, sorry... I asked before trying... values are 0 for 'Unchecked' and 1 for 'Checked' Kind regards, Juan Clavero -----Mensaje original----- De: Juan Manuel Clavero Almirón Enviado el: martes, 21 de agosto de 2012 10:58 Para: otrs@otrs.org Asunto: Value Unchecked is invalid for Checkbox fields Hi all, I’ve added a checkbox dynamic field and we want it to be unchecked by default for all tickets. It would be checked manually by the agents. I’ve set Ticket::EventModulePost###TicketDynamicFieldDefault: · Module => Kernel::System::Ticket::Event::TicketDynamicFieldDefault · Transaction => 1 and Ticket::TicketDynamicFieldDefault###Element1: · Event => TicketCreate · Name => Custom_Field_Name · Value => Unchecked But I get the error in the Subject when I create a ticket: 'Value Unchecked is invalid for Checkbox fields' So, my question is: what default value should I use for checkbox fields? Btw, 'Checked' is not valid either. Kind regards, Juan Clavero