Hi, that can be easily done, but you need a different URL for the second OTRS system an a second installation/copy of OTRS and different settings in Config.pm for SystemID and Database. Of course the settings of apache has to be adopted. e.g OTRS1 http://otrs.mycompany.com/otrs1/index.pl $Self->{'Database'} = 'otrs1'; $Self->{'SystemID'} = 10; e.g OTRS2 http://otrs.mycompany.com/otrs2/index.pl $Self->{'Database'} = 'otrs2'; $Self->{'SystemID'} = 20; This works for use quite well for us. regards Thomas -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Koning, Rene Gesendet: Mittwoch, 12. April 2006 11:40 An: otrs@otrs.org Betreff: [otrs] second OTRS database Hello, We are running OTRS on windows 2003 server (since march this year) and are using the system to manage ideas people are sending in. Now, we want to make a second OTRS installation and use this installation for our new helpdesk. Can I do a second installation or is there another way to create the OTRS database? We want to install it on the same server, where MySQL and Apache are already running. Can someone give me some advise?? Greetings, René - Boekelo Decor ########################################### This message has been scanned by F-Secure Anti-Virus for Microsoft Exchange.