
I've gotten everything on OTRS working for Win2k except sending mail. I have a situation that I can't seem to resolve. The SMTP server (postcast server www.postcastserver.com) exists on the same machine and I cannot figure out the right settings to get mail into it from OTRS. Using standard email clients from other machines on the network I can send mail through OTRSSERVER (the machine name for smtp) but when I use that value (OTRSSERVER) in the exim conf and Config.pm nothing happens. No errors appear to be generated to help me debug the situation. I have a feeling that some settings in exim are preventing me from sending mail to a server that exists on the same machine as OTRS and perhaps it's looking to 'go outside' to send the mail. I should point out that since I'm behind a router I don't think a FQDN will work. So ... can I use internal network server names instead and still get this going? Anybody got some tips or info I may have missed? Charles

Von: Charles R. "Rusty" Thompson Gesendet: Montag, 24. Februar 2003 23:52 The SMTP server (postcast server www.postcastserver.com) exists on the same machine and I cannot figure out the right settings to get mail into it from OTRS.
This is not possible afaik, as exim isn't just a dumb remailer but a powerful mail transport and storing system. Exim definitly is too big for just playing a mail hub. This is the problem: When exim is told to deliver to the local machine it doesn't think of having any (MTA) gods beside him, and thinks of an error instead of a tricky configuration. Delivery to the local machine should always be a local delivery as long as exim is concerned. Conclusion: It doesn't work the way you want.
No errors appear to be generated to help me debug the situation.
Have a look in \cygwin\var\log\exim.
So ... can I use internal network server names instead and still get this going?
The only thing is exim sitting on the very machine the mail should be sent to. If you get your postcast server to behave like a sendmail from the command line, you can for sure (and should) use only postcast and discard exim. Another workaround would be to install a dumb mail hub on another machine and point exim to this mail hub, which indeed doesn't do anything than sending the mail back at once. Hmm... Using exim is nothing more than a workaround. In future there will be a simple SMTP module in OTRS to use *any* MTA, including locally installed ones. I hope this helps a bit, Robert Kehl
participants (2)
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Charles R. "Rusty" Thompson
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Robert Kehl