Hi there, I remark that point, if otrs has several signature, when doing a email ticket the first queue signature is automatically pasted. When we selected the from queue, the system does not refresh the signature. At the end the correct signature is send but it is not the one that was shown on the screen Anyone else remark this? Thanks Philippe Martignier Communications Division Customer Service Section Email : Philippe.Martignier@wipo.intmailto:Philippe.Martignier@wipo.int Phone : 00 41 022 338 72 36 Building : GB II Office : 0,3 World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using.