Thanks Leonardo... De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Leonardo Certuche Enviado el: Viernes, 29 de Abril de 2011 09:47 a.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] questions Configuration Item http://en.wikipedia.org/wiki/Configuration_item On 29 April 2011 09:44, DM_Julio Angulo wrote: What is "CI"?, sorry i´m loosing... --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs