errorlog is full with errors
Hi! After I install otrs I get a lot of this in my Apache-errorlog: <snip> [Sun Jul 13 13:49:19 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Ticket/Number/DateChecksum.pm [Sun Jul 13 13:49:19 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Log/File.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/Language.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Ticket/ArticleStorageDB.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/Output/HTML/Installer.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/Output/HTML/Agent.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/CustomerUser/DB.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/User/Preferences/DB.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/Output/HTML/System.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/Language/de.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/PostMaster/LoopProtection/DB.p m [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Ticket/IndexAccelerator/Runtim eDB.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/CustomerUser/Preferences/DB.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/AuthSession/IPC.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/Output/HTML/Admin.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Email/Sendmail.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/Output/HTML/Customer.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Ticket/Number/DateChecksum.pm [Sun Jul 13 13:49:20 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Log/File.pm <snap> Have someone an idea what happens wrong on my system? It is a SuSE8.1 with rpm-Apache,rpm-MySQL and without postfix, but with qmail. It seems that otrs is working without any errors (accept the thoussands entries in the errorlog). Viele Gruesse, Peter. -- _________________________________________________________________ Peter Padberg Pyrmonter Str. 42 Webagentur web4.hm 31789 Hameln Geschaeftsfuehrung Germany Telefon: +49-5151 60 99 70-0 Peter.Padberg@web4.hm Telefax: +49-5151 60 99 70-1 http://web4.hm _________________________________________________________________
Hi Peter, On Sun, Jul 13, 2003 at 01:55:34PM +0200, web4.hm - Peter Padberg wrote:
After I install otrs I get a lot of this in my Apache-errorlog: <snip> [Sun Jul 13 13:49:19 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Ticket/Number/DateChecksum.pm [Sun Jul 13 13:49:19 2003] null: Apache::StatINC: Can't locate ../..//Kernel/System/Log/File.pm [...]
Have someone an idea what happens wrong on my system?
It is a SuSE8.1 with rpm-Apache,rpm-MySQL and without postfix, but with qmail. It seems that otrs is working without any errors (accept the thoussands entries in the errorlog).
Normally mod_perl compiles the perl modules on statup. If you change or update one module (e. g. Kernel/Config.pm changes) you need to restart your httpd to get the changes working. Apache::StatINC check new modules everytime (of course you have to pay with performance .-) and you will not use Apache::StatINC in a high productiv system (see otrs docu)). Remove it from your /opt/otrs/scripts/apache-httpd.include.conf, change it to: #PerlInitHandler Apache::StatINC and restart your webserver. Remeber to restart your webserver after perl module changes.
Viele Gruesse, Peter.
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- nohl: 2:31pm up 146 days, 23:58, 6 users, load average: 0.11, 0.09, 0.03
Hi Martin! Am Son, 2003-07-13 um 14.44 schrieb Martin Edenhofer:
Normally mod_perl compiles the perl modules on statup. If you change or update one module (e. g. Kernel/Config.pm changes) you need to restart your httpd to get the changes working. That´s right.
Apache::StatINC check new modules everytime (of course you have to pay with performance .-) and you will not use Apache::StatINC in a high productiv system (see otrs docu)). I only wonder why I have so much entries in my errorlog. And when I made something wrong I try to fix it.
Remove it from your /opt/otrs/scripts/apache-httpd.include.conf, change it to:
#PerlInitHandler Apache::StatINC When I installed otrs as a rpm-file, there was no fault that perl-StatINC is missing at mine system.
But there are now no more errors in the errorlog. Vielen Dank für den Tip!!! Gruß, Peter. PS: Schon manchmal komisch, das sich 2 Deutsche auf englisch unterhalten! ;) -- _________________________________________________________________ Peter Padberg Pyrmonter Str. 42 Webagentur web4.hm 31789 Hameln Geschaeftsfuehrung Germany Telefon: +49-5151 60 99 70-0 Peter.Padberg@web4.hm Telefax: +49-5151 60 99 70-1 http://web4.hm _________________________________________________________________
participants (2)
-
Martin Edenhofer -
web4.hm - Peter Padberg