Hi, We have otrs version 3 with ITSM extensions for the CMDB. In the CMDB we have defined new classes and contents in Portuguese, but when we go to search we have 2 problems: - The fields names are shown in UTF-8, without formating - The search is only made in the main fields of the class. Id the class definition has sub fields (ex: ip address from network in computer class), they don't show up for selection in the search Does anybody else has these problems ? Anybody knows a way how to solve them ? Thank you in advance Rui -- Rui Francisco Infraestruturas Aplicacionais | Applicational Infrastructures FCCN Av. Brasil,nº 101 1700-066 Lisboa - Portugal Telefone|Phone: +351 218440100; Fax: +351 218472167 http://www.fccn.pt ----------------------------------------------------- Aviso de Confidencialidade Esta mensagem é exclusivamente destinada ao seu destinatário, podendo conter informação CONFIDENCIAL, cuja divulgação está expressamente vedada nos termos da lei. Caso tenha recepcionado indevidamente esta mensagem, solicitamos-lhe que nos comunique esse mesmo facto por esta via ou para o telefone +351 218440100 devendo apagar o seu conteúdo de imediato. This message is intended exclusively for its addressee. It may contain CONFIDENTIAL information protected by law. If this message has been received by error, please notify us via e-mail or by telephone +351 218440100 and delete it immediately.