
Hi- I've just upgraded to 3.0.4 and everything looks great. I do have one change I would like to make that I can't seem to figure out. When I am in the "QueueView (Small), the subject line is limited to 30 characters followed by [...]. I would like to increase the default value of 30. Does anyone know where I can do this? Thanks! fevin

Dear Fevin, this is unfortunately a hard coded option. You need to modify your templates following this guide: http://doc.otrs.org/3.0/en/html/c2586.html — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project On 12.01.2011, at 18:28, fevin Kagen wrote:
Hi- I've just upgraded to 3.0.4 and everything looks great. I do have one change I would like to make that I can't seem to figure out. When I am in the "QueueView (Small), the subject line is limited to 30 characters followed by [...]. I would like to increase the default value of 30. Does anyone know where I can do this?
Thanks! fevin --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Ok, that's what I needed to know. Thanks!
On Thu, Jan 13, 2011 at 10:22 AM, Nils Leideck
Dear Fevin,
this is unfortunately a hard coded option. You need to modify your templates following this guide:
http://doc.otrs.org/3.0/en/html/c2586.html
— Nils Leideck Senior Consultant
http://webint.cryptonode.de / a Fractal project
On 12.01.2011, at 18:28, fevin Kagen wrote:
Hi- I've just upgraded to 3.0.4 and everything looks great. I do have one change I would like to make that I can't seem to figure out. When I am in the "QueueView (Small), the subject line is limited to 30 characters followed by [...]. I would like to increase the default value of 30. Does anyone know where I can do this?
Thanks! fevin --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
participants (2)
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fevin Kagen
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Nils Leideck